This was not an issue before. Now, all of the sudden, I cannot get my iTunes balance anywhere. My last purchase was actually charged to the credit card on file and it did not default to using my remaining balance. Very frustrating...
Hello ingishi
If you have an available balance, it will show up next to your Apple ID when looking at it within iTunes on your computer or iOS device. Check out the first two articles to review and make sure that you have an available balance to spend. If you do and you were billed incorrectly, then report the issue to the iTunes Store by following the steps in the last article.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes Store: iTunes Gift balances
http://support.apple.com/kb/ht5035
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.
For some reason, I do not see my iTunes balance listed anywhere. I've followed all instructions and still nothing. What's up???
