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How to cancel a subscription?

I just got three overlapping subscriptions for the app Brain Pop for kids, and I need to cancel at least one of them. Where do I cancel my subscriptions? I followed the instructions posted in the support community, but under account information I find no info whatsoever on subscriptions. Advise?

MacBook, Mac OS 8.6 or Earlier

Posted on May 5, 2014 10:17 AM

Reply
2 replies

May 5, 2014 11:34 AM in response to Techis4use

If you see no subscriptions in your account information, then either you're not logged into the iTunes Store account under which the subscription was purchased, the subscription was made by some other mechanism, or there's something wrong with your iTunes Store account. In the latter case, go here:


http://www.apple.com/support/itunes/contact/


and follow the instructions to report the issue to the iTunes Store and request assistance.


Regards.

How to cancel a subscription?

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