3 Replies Latest reply: May 5, 2014 1:31 PM by BDAqua
kanga11 Level 1 Level 1 (0 points)

I have been using Adobe Flash Player for ages (for Hulu, etc.) and I tried to update it today.

 

After that I was unable to open it.  It keep showing the message:

 

The application Install Adobe Flash Player quit unexpectedly

 

I tried to find out what I should do and followed some directions shown to solve this, such as:

 

- Uninstall Flash Player

- trashing Flash Player plug-in (wasn't there, or couldn't find it)

- trashing Flash Player Install Manager (wasn't there, or couldn't find it)

 

According to Adobe's instructions, prior to installing Flash Player, I should open Safari Preferences, Security and then enable Allow Java and Allow All Other Plug-Ins in the Internet Plug-ins section, but no Internet Plug-Ins section appears in the Security section of Preferences.

 

I have tried to download Flash Player from a few sites, but I keep on receiving the same 'quit unexpectedly' message.

 

If anyone could help me, I would be really grateful.  I need to resolve this problem as soon as possible.  Up to today, there has been no problem.

 

Thanks for your help.

 

Best regards,

 

Susan, Japan


iMac, Mac OS X (10.5.8), MS Office 2004