HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Zach Tate

Q: I don't know the answers to my security questions or my rescue email address, how can I change those

I need to change my security questions because I don't know the answers to them and I don't know my rescue email either. How do I fix that?

iPhone 4S, iOS 7.1.1

Posted on May 5, 2014 3:52 PM

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Q: I don't know the answers to my security questions or my rescue email address, how can I change those

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  • by Niel,

    Niel Niel May 5, 2014 3:58 PM in response to Zach Tate
    Level 10 (311,916 points)
    May 5, 2014 3:58 PM in response to Zach Tate

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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