HT201363: About Apple ID security questions
Learn about About Apple ID security questions
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All replies
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Helpful answers
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May 5, 2014 6:24 PM in response to Brennaaby Niel,You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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May 5, 2014 6:25 PM in response to Brennaaby Ralph Landry1,Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.