HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors
glorialee37

Q: iTunes won't download my tunes, say try later

Trying to down load ringtone to my iPone 5s and message say try later?

iPhone 5s, iOS 7.1.1

Posted on May 5, 2014 6:09 PM

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Q: iTunes won't download my tunes, say try later

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  • by jason269,

    jason269 jason269 May 8, 2014 8:26 AM in response to glorialee37
    Community Specialists
    May 8, 2014 8:26 AM in response to glorialee37

    Hello, glorialee37. 

     

    Try closing all open applications in multitasking and power cycling the device.  Once this is done test the results.  If the issue persists, I have included a couple troubleshooting articles that I would recommend going through.

     

    iOS: Force an app to close

    http://support.apple.com/kb/ht5137

     

    Troubleshoot issues on an iPhone, iPad, or iPod touch

    If you haven't been able to connect to the iTunes Store:

    • Make sure your date, time, and time zone are correct in Settings > General >Date & Time.
      Note: Time Zone may list another city in your time zone.
    • Make sure that your iOS software is up to date by tapping Settings > General> Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    • Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
      Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    • Make sure that you have an active Internet connection. You can check theuser guide for your device for help with connecting to the Internet.
    • Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    • Try resetting (turning off and then on again) your Wi-Fi router.
    • If the issue persists, try troubleshooting your Wi-Fi networks and connections.

     

    Can't connect to the iTunes Store

    http://support.apple.com/kb/ts1368

     

    Cheers,

     

    Jason H.