My macbook pro kicks me off the internet to the home screen randomly, how do i fix this?

While I am on the internet mostly, my macbook will kick me off the internet to the homescreen. While I am watching a movie or surfing the web without a pattern it will move to the homescreen while the movie still plays for example.

MacBook Pro, OS X Mavericks (10.9.2)

Posted on May 5, 2014 7:50 PM

Reply
1 reply

May 5, 2014 9:38 PM in response to EllieLou42

When you have the problem, note the exact time: hour, minute, second.

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My macbook pro kicks me off the internet to the home screen randomly, how do i fix this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.