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May 5, 2014 9:04 PM in response to officerpaynes_girlby ssschmidt,It happens. You should review
iOS Restrictions:
http://support.apple.com/kb/HT4213
iTunes: Parental Controls:
http://support.apple.com/kb/HT1904
Mac App Store Parental Controls:
http://support.apple.com/kb/PH11496
Mac OS X: Parental Controls (video)
http://support.apple.com/kb/VI28
Regarding the purchases:
To report a problem less than 90 days:
http://reportaproblem.apple.com
Sign in with the AppleID and Password used for the purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
To report a problem greater than 90 days: