HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Jamie088
Level 1 (0 points)

Q: Forgot security Question answers set them about 3/4 years ago forgotten since then , tried looking for the rescue email reset for the security questions and cant find. What do I do ?

Forgot security question answers because was set 3/4 years ago (some sort of reminder of my answers to these questions would've been helpful) forgot them looked for what I can do came up with rescue email, looked for the reseting of my questions by sending an email to my alternative email ( is that my rescue email? ) anyway what do I do ? Most of the forums about these security question answers being forgotten are sort of out dated or theres something wrong , just like if you have forgotten you password it sends and email to you email adress it says its the same to the security questions according to the forums that under the answer box there should be somthing like " reset answers/ questions by sending email to rescue email " and when I look there there was nothing....

 

Please Help

 

Jamie

iPhone 5c, iOS 7.1.1

Posted on May 6, 2014 4:53 AM

Close
Jamie088

Q: Forgot security Question answers set them about 3/4 years ago forgotten since then , tried looking for the rescue email reset for ... more

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel May 6, 2014 8:42 AM in response to Jamie088
    Level 10 (314,269 points)
    Mac OS X
    May 6, 2014 8:42 AM in response to Jamie088

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

    An alternate email isn't the same as a rescue email.


    (106232)