HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Kbergeron12

Q: if i forgot my apple id security question answers and dont remember my rescue email what do i do to reset my security question answers?

i forgot my answers to my security questions and i dont remember my rescue email how do i reset the answers? if i dont reset it i cant use my money on my account.

iPhone 5s, iOS 7.1.1

Posted on May 6, 2014 6:34 AM

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Q: if i forgot my apple id security question answers and dont remember my rescue email what do i do to reset my security question ans ... more

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  • by Niel,

    Niel Niel May 6, 2014 8:25 AM in response to Kbergeron12
    Level 10 (314,466 points)
    Mac OS X
    May 6, 2014 8:25 AM in response to Kbergeron12

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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