HT204233: Get help using Find My iPhone
Learn about Get help using Find My iPhone
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Helpful answers
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May 8, 2014 12:13 PM in response to mav523by jeremy_v,Hi mav523,
Thanks for visiting Apple Support Communities.
If the volume up button on your iPad is not working, first restart the device:
Restarting your device
- Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
- Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article with these steps here:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue persists, I recommend backing up the data on your iPad and restoring the iOS software:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Best,
Jeremy
