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mav523

Q: Volume button

The up button on the volume stopped working, is there any fix to this issue.

 

Thank you

iPad

Posted on May 6, 2014 12:09 PM

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Q: Volume button

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  • by jeremy_v,

    jeremy_v jeremy_v May 8, 2014 12:13 PM in response to mav523
    Community Specialists
    May 8, 2014 12:13 PM in response to mav523

    Hi mav523,

     

    Thanks for visiting Apple Support Communities.

     

    If the volume up button on your iPad is not working, first restart the device:

    Restarting your device
    1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.

    Note: Reset your device only if you are unable to restart it.

     

    Resetting your device

    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

    You can find the full article with these steps here:

     

    Turn your iOS device off and on (restart) and reset

    http://support.apple.com/kb/ht1430

     

    If the issue persists, I recommend backing up the data on your iPad and restoring the iOS software:

     

    iOS: How to back up and restore your content

    http://support.apple.com/kb/HT1766

     

    iTunes: Restoring iOS software

    http://support.apple.com/kb/HT1414

     

    Best,

     

    Jeremy