HT201363: About Apple ID security questions
Learn about About Apple ID security questions
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All replies
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Helpful answers
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May 8, 2014 7:46 AM in response to gary1644by John Galt,When you get that particulare response - "Your Apple ID has been disabled" and not "Your Apple ID has been disabled for security reasons" then you generally have to have a human being assist you. In that case resetting your password won't work.
Follow the instructions here: