Iphone 4s, IS IT COMPLETELY DEAD?!!?!?
So my Iphone 4s died. I plugged it into my Ihome charger but it has not turned on for more than an hour. is it completely broken? 😟
iPhone 4S, iOS 7.1.1
So my Iphone 4s died. I plugged it into my Ihome charger but it has not turned on for more than an hour. is it completely broken? 😟
iPhone 4S, iOS 7.1.1
Hi ravynfromwa,
Thanks for visiting Apple Support Communities.
You can use these steps to troubleshoot your iPhone if it does not turn on:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 30 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen
. Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy
Try to do a full reset. Hold down both Home and Sleep/Wake buttons at the same time. Normally this will reset your phone in 10-15 seconds. But sometimes you just need to hold the buttons down for a longer time. My wife's 4S did the same thing you are describing and I did a full reset like this and held the buttons down for about 5 minutes (yes your hands may get tired doing this) but it caused the phone to finally reset and then recharge.
You may also have a bad cable or wall charger. Do you have access to another set to try?
Iphone 4s, IS IT COMPLETELY DEAD?!!?!?