Q: hi gang I need help .. on my comp I have succeeded in changing my email and personal info and everything is fine.. but when I open from my ipad2 the new info hasn't been changed it's still old email addy BUT neither my old or new PW doesn't work help plz?
Hi gang... I am having trouble with signing in to itunes/icloud from my ipad2 .. on the comp it's ok . my changes have been registered but it hasn't changed on my ipad. the old email addy is still there and I want to change it before I cancel my old email adress. Since the old addy is still there I used the PW that was affiliated with it, but it doesn't work anymore? I tried a few times in a row then I got a box for resetting the PW, I asked for the questions and it was an easy question for me to answer but apparently I answered wrong? Then I asked to get an email to reset the PW, I never received it. I repeated the process at least 7 times and I never received any email. I even tried on my new email addy, still no message received. I know I can foget about this account and create a new one, but I have some money left in this one and I don't want to lose it. How may I fix this problem?
thanks for the help
iPad 2, iOS 7.1.1
Posted on May 6, 2014 5:50 PM