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Q: Why does the "reset password" go in a loop?

When I try to download an app, it rejects my password. When I logg onto apple.com, Password works. Must mean that my the password it is asking me for is my apple id @gmail.com
I cannot guess the password, so I sent a password reset request. I go to my email, open the specific email, click the link to reset my password, and am than asked to log in to reset my password. I do not have the password, so I must request a password rest. It asks me to open my email and click the reset password link, which takes me to the same screen I was at before asking me to log in to reset my password. I have done this over 9 times. and counting. And it has yet to show me anything that will resemble anything trying to help me reset my password.

 

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iPod touch

Posted on May 6, 2014 7:34 PM

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Q: Why does the "reset password" go in a loop?

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