HT201303: Security and your Apple ID

bridgettfromal

Level 1 (0 points)

Q: how to restore iphone when phone is locked

My phone will not start up pass the apple logo. I'm trying to restore it in Itunes but I have a passcode and it won't let me restore. is there some way to still restore or bypass that, or will I have to get a new phone.

iPhone 5c, iOS 7

Posted on May 6, 2014 7:30 PM

I have this question too

Q: how to restore iphone when phone is locked

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by deggie,

deggie May 6, 2014 8:19 PM in response to bridgettfromal
Level 9 (54,686 points)

iPhone

May 6, 2014 8:19 PM in response to bridgettfromal

You will have to put it in Recorery mode: http://support.apple.com/kb/HT1808?viewlocale=en_US&locale=en_US and Restore it in iTunes.
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HT201303: Security and your Apple ID

Q: how to restore iphone when phone is locked

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by deggie,

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