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hi I insert a keynote presentation in iBooks Author file, but the videos can not play, why...

the video in my keynote file is automaticlly play when presenting. However, when I use 'Keynote Widgets' to insert this keynote file, the video disappear when previewing in my IPad.

Can you help me?

iPad (3rd gen) Wi-Fi + Cellular, iOS 7.1

Posted on May 6, 2014 7:42 PM

Reply
1 reply

May 9, 2014 11:50 AM in response to MissTomato

Hello MissTomato,


Thanks for using Apple Support Communities.


Take a look at this article which may be able to assist in troubleshooting this issue where your videos are not playing.


iBooks Author: Audio and video files don't play when document and widget filenames have special characters

http://support.apple.com/kb/TS4558


For general information regarding the adding of video files to your iBooks Author book please refer to this document:


iBooks Author: Add video to your books

http://support.apple.com/kb/HT5065


Take care,

Alex H.

hi I insert a keynote presentation in iBooks Author file, but the videos can not play, why...

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