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Trying to pay with gift card, but iTunes asking for bank card update

I have not used an iTunes gift card in a while - so maybe i am missing something.... I added my card, can see the $10 credit at the top of page, yet when i try to purchase, I am redirected to verify my bank card. Help?!

iPod touch (3rd generation)

Posted on May 6, 2014 9:03 PM

Reply
1 reply

May 9, 2014 11:21 AM in response to obxmoon

Hi obxmoon,


For assistance with your issue redeeming your gift card, you may want to look at the information in this article -


Redeeming iTunes Gift Cards and content codes

http://support.apple.com/kb/ht1574


Where it says Get help -

  • You might not be able to use your credit if you see a message that your credit is temporarily unavailable. You can try again later.
  • You can use store credit to purchase items until the credit is gone. See how much credit you have left.
  • Your iTunes account can have gift certificates, prepaid cards, allowance credits, and free song credits at the same time. Learn how your purchases are billed.
  • You need a credit card to purchase an iTunes Gift online.

Thanks for using Apple Support Communities.


Best,


Brett L

Trying to pay with gift card, but iTunes asking for bank card update

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