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Macbook is Crashing (GPU Panic)

My Macbook Pro 2010 keeps crashing, my log below. It really has only been happening since the last security update on Mavericks.


In 2010, Apple replace my logic board.


Any suggestions. I've done a battery of tests and Apple just tell me to format and start from scratch (no time machine)!!!!!!




Anonymous UUID: 2424B689-76EB-AB7C-EB2B-FB8956616B5B


Sun May 4 14:36:40 2014

panic(cpu 2 caller 0xffffff7f9380dfb0): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff812eb9a000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.25/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff811b893420 : 0xffffff8011422fa9

0xffffff811b8934a0 : 0xffffff7f9380dfb0

0xffffff811b893570 : 0xffffff7f91ee1e7b

0xffffff811b893630 : 0xffffff7f91fab46a

0xffffff811b893670 : 0xffffff7f91fab4da

0xffffff811b8936e0 : 0xffffff7f9222a056

0xffffff811b893810 : 0xffffff7f91fceb09

0xffffff811b893830 : 0xffffff7f91ee88cd

0xffffff811b8938e0 : 0xffffff7f91ee63d8

0xffffff811b893ae0 : 0xffffff7f91ee7d27

0xffffff811b893bb0 : 0xffffff7f92e8ce1d

0xffffff811b893d30 : 0xffffff7f92e8c823

0xffffff811b893d40 : 0xffffff7f92e51af0

0xffffff811b893d50 : 0xffffff7f92e51b65

0xffffff811b893d60 : 0xffffff7f92e33931

0xffffff811b893da0 : 0xffffff7f92e32155

0xffffff811b893dd0 : 0xffffff7f92e360bd

0xffffff811b893e00 : 0xffffff7f92843222

0xffffff811b893e20 : 0xffffff7f928431b5

0xffffff811b893e50 : 0xffffff7f92e42ad0

0xffffff811b893e80 : 0xffffff7f92e32883

0xffffff811b893ed0 : 0xffffff7f92e30261

0xffffff811b893ef0 : 0xffffff80118ae330

0xffffff811b893f30 : 0xffffff80118acdd2

0xffffff811b893f80 : 0xffffff80118acea7

0xffffff811b893fb0 : 0xffffff80114d7127

Kernel Extensions in backtrace:

com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f91e92000->0xffffff7f920fafff

dependency: com.apple.iokit.IOPCIFamily(2.9)[86C6E4A1-8220-360D-8325-ABEAF07C8148]@0xffffff 7f91abc000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f91e82000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f91d75000

com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f92105000->0xffffff7f923aefff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f91e92000

dependency: com.apple.iokit.IOPCIFamily(2.9)[86C6E4A1-8220-360D-8325-ABEAF07C8148]@0xffffff 7f91abc000

com.apple.GeForceTesla(8.2.4)[8B9FEBC3-7C15-3E28-9CB1-5D365EAF35ED]@0xffffff7f9 2e2a000->0xffffff7f92ef4fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[86C6E4A1-8220-360D-8325-ABEAF07C8148]@0xffffff 7f91abc000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f91e82000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f91d75000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f91e92000

com.apple.driver.AppleMuxControl(3.5.25)[F4031283-D75F-36C1-A060-03CDBDF5578D]@ 0xffffff7f937ff000->0xffffff7f93812fff

dependency: com.apple.driver.AppleGraphicsControl(3.5.25)[98724C3F-5F5F-33B5-93BD-D4DBFCAC6 465]@0xffffff7f937f7000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f91e2a000

dependency: com.apple.iokit.IOPCIFamily(2.9)[86C6E4A1-8220-360D-8325-ABEAF07C8148]@0xffffff 7f91abc000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f91d75000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f937fa000

com.apple.iokit.IOSurface(91.1)[ECD6EF7D-7A93-3380-8532-D90EEAB366DB]@0xffffff7 f9283e000->0xffffff7f92850fff


BSD process name corresponding to current thread: kernel_task


Mac OS version:

13D45a


Kernel version:

Darwin Kernel Version 13.2.0: Thu Apr 3 21:38:48 PDT 2014; root:xnu-2422.100.12~2/RELEASE_X86_64

Kernel UUID: 84774D05-10CB-3B83-95C3-CD44FE07FCA3

Kernel slide: 0x0000000011200000

Kernel text base: 0xffffff8011400000

System model name: MacBookPro6,2 (Mac-F22586C8)


System uptime in nanoseconds: 247942330893788

last loaded kext at 84491000129595: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9395c000, size 49152)

last unloaded kext at 84555938235768: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9395c000, size 32768)

loaded kexts:

com.splashtop.driver.SRXFrameBufferConnector 1.5

com.splashtop.driver.SRXDisplayCard 1.5

com.Cycling74.driver.Soundflower 1.5.2

at.obdev.nke.LittleSnitch 4052

com.apple.filesystems.smbfs 2.0.2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.14.15

com.apple.iokit.IOBluetoothSerialManager 4.2.4f1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 2.6.1f2

com.apple.driver.AppleHDA 2.6.1f2

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelHDGraphics 8.2.4

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleIntelHDGraphicsFB 8.2.4

com.apple.driver.AppleMuxControl 3.5.25

com.apple.GeForceTesla 8.2.4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.6

com.apple.driver.AppleUSBHub 666.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.5.1

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleAHCIPort 3.0.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.kext.triggers 1.0

com.apple.AppleGraphicsDeviceControl 3.5.25

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.6.1f2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOBluetoothFamily 4.2.4f1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleGraphicsControl 3.5.25

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4

com.apple.driver.AppleHDAController 2.6.1f2

com.apple.iokit.IOHDAFamily 2.6.1f2

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.nvidia.classic.NVDAResmanTesla 8.2.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGrap

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x838A, 0x5052494E4345544F4E000000000000000000

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x838A, 0x5052494E4345544F4E000000000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Samsung SSD 840 EVO 1TB, 1 TB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Internal Memory Card Reader

USB Device: Hub

USB Device: USB 2.0 Hub [MTT]

USB Device: iPhone

USB Device: LaCie Device

USB Device: USB Receiver

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

Apple TV, Mac OS X (10.7.2)

Posted on May 6, 2014 9:37 PM

Reply
4 replies

May 7, 2014 10:35 AM in response to awarrumbunglewest

Resetting NVRAM / PRAM

  1. Shut down your Mac.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
  3. Turn on the computer.
  4. Press and hold the Command-Option-P-R keys before the gray screen appears.
  5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  6. Release the keys.

May 7, 2014 12:16 PM in response to awarrumbunglewest

You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.

Print the first page of the panic report, if any, and the support page linked above, and bring them with you.

Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they should still be covered.

Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.

Sometimes the replacement part is also defective, so be prepared for that possibility.

If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.

If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

*An SSD doesn't need to be zeroed.

Aug 2, 2014 4:56 AM in response to awarrumbunglewest

I'm and thousands other MBP (early 2011) users have the same issue - especially after upgrading to 10.9.4. What I've found out after 1 week crashes is, that the issue seems to be two-folded.


In general we're talking about a hardware issue, which is increased by a software issue:

1. discrete GPU becomes too hot normally, so that the soldered pins seems to be damaged after a while

2. on 10.8 (Mountain Lion) all seems to be ok, but OSX 10.9.4 makes now heavy usage of the discrete GPU , so that the issues happens nearly every time. (your graphic board gets toasted).


The normal way of a repair would be to solder the discrete GPU newly (some companies in Germany offer that service meanwhile. Wonder why ?!).


Since my discrete GPU is now already damaged and needs to be repaired I tried to make a workaround:

1. downgrade from Mavericks to Mountain Lion (Time Maschine Backup)

2. install gfxCardStatus App and switch off 'discrete Modus'

3. install Macs Fan App and keep the MBP cold


Now I'm working for some hours without crash (normally I had 20 crashes in 2 hrs) and hope that this is now stable.


But on the other side this not acceptable from a customer's perspective - its like buying (and paying) for a Ferrari and then downgrading it to a Beetle. I'm more than upset with Apple that they're are not healing that issue with respect to their thousands of customers who bought and MBP.

Macbook is Crashing (GPU Panic)

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