i have a ipod touch it is saying Enter Passcode. I have never setup a Passcode. It is impossible for me to open the device can some one please help me???

my ipod touch is saying Enter Passcode. I have never setup a Passcode on it. It will not let me into the device. Can anyone instruct me as what to do or where I can find information on the problem.

iPod touch

Posted on May 6, 2014 10:05 PM

Reply
1 reply

May 7, 2014 1:54 AM in response to deb567479

Forgotten Screen-Lock Passcode

Connect the iOS device to your computer and try to make a backup

iOS: How to back up

Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

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i have a ipod touch it is saying Enter Passcode. I have never setup a Passcode. It is impossible for me to open the device can some one please help me???

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