phone update has caused iphone5 to just show a screen saying itunes? cannot change this screen. pc not detecting iphone.
iPhone 5, iOS 7.1.1, tried the update last night but its
Posted on May 6, 2014 11:13 PM
Q: phone update has caused iphone5 to just show a screen saying itunes? cannot change this screen. pc not detecting iphone.
Hi abbiesetty,
If your iPhone is showing the Connect to iTunes screen and you are unable to restore because your iPhone isn't being recognized by iTunes on your Windows machine, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden