HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
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Q: Mail not working
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May 9, 2014 7:25 AMby jeffd55,HelpfulHello Mye-mye,
Thank you for contacting Apple Support Communities. I see you came from
http://support.apple.com/kb/TS3899
This would be the correct place to start troubleshooting. Did you take a look at the following section:
Alert: "Cannot get mail"
- This issue is often caused by an incorrect password. Be sure you have entered the correct password. If you have enabled two-step verification through your e-mail service provider, please contact them to see if you need a special password for your iOS device.
Regards,
Jeff D.
