My iPhone 4 mic works when I am on a call and for Siri, the mic is not working for FaceTime, recording videos or speakerphone calls. Is there something I can do to fix this without having to replace the phone?
iPhone 4S, iOS 7.1.1
Hi Zee2011,
If you want to verify whether the issue can be resolved prior to having the phone serviced, you may want to double check each of the steps from the referring article:
Resolve the issue
Follow these steps, testing after each.
- Make sure nothing is plugged in to the jack connector.
- Make sure nothing is blocking any of the microphones (refer to the pictures below to find your device's microphones). Check for these:
- Dirt or debris
- A screen protector or case
- When you're holding your phone next to your ear, make sure you don't block the microphone with your fingers or shoulder and make sure to speak into the microphone
- Turn the iPhone off and then on.
- Update to the latest version of iOS.
- If necessary, find general iPhone hardware troubleshooting suggestions.
- For further assistance, contact Apple Support.
http://support.apple.com/kb/TS5183
Regards,
- Brenden
My iPhone 4 mic is not working for FaceTime, recording videos or speakerphone calls.
