reset password

How do I reset my password if I do not remember which email address is associated with the account and I cannot remember the answers I gave to the security questions?

Posted on May 7, 2014 6:19 AM

Reply
1 reply

May 7, 2014 7:07 AM in response to kreniska

Depends on what Mac or iDevice you have - you didn't bother saying.


Resetting or changing a password:


For Snow Leopard or earlier: http://support.apple.com/kb/HT1274


For Lion or later: http://support.apple.com/kb/HT6022


This is also useful:


http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email


If it's running Mac OS X 10.6.8 or earlier, insert a Mac OS X install DVD, restart with the Option key held down, click on it, and use the Reset Password utility.


If it's running Mac OS X 10.7 or newer, restart with the Command and R keys held down, open the Terminal, and use the resetpassword command:


https://discussions.apple.com/docs/DOC-4101

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

reset password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.