HT201363: About Apple ID security questions

Learn about About Apple ID security questions
rgsipes
Level 1 (0 points)

Q: How do i change the email on my security question

I am trying to buy some music but I do not remember my security question answers.  There is a line that tells me to click on and it will be sent to my email the only problem the email that shows it will be sent to is my daughters at school and the school system will not let it go to her.  I would like to change it to mine how do I do that.

Posted on May 7, 2014 7:48 AM

Close
rgsipes

Q: How do i change the email on my security question

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel May 7, 2014 9:18 AM in response to rgsipes
    Level 10 (314,422 points)
    Mac OS X
    May 7, 2014 9:18 AM in response to rgsipes

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    Changing the rescue email requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


    (106306)