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I cannot access the password field to update my outgoing mail password. All the fields are not accessible by the touch screen.

I need to update my outgoing mail password on the primary email account however, I cannot access the password field to update the password. All the fields in the outgoing primary mail screen are not accessible by the touch screen. How can i update my password?

iPhone 5s

Posted on May 7, 2014 9:15 AM

Reply
1 reply

May 9, 2014 12:34 PM in response to amoran3448

Hello amoran3448,


Thank you for the question. You can update your email password by in Settings > Mail, Contacts, Calendars after tapping on your email address. This should update the password for the incoming and outgoing server.


iPhone User Guide - Mail settings

http://help.apple.com/iphone/7/#/iph5ca4d6a69


If updating your password here does not allow you to send email from your iPhone, I recommend continuing with this article (specifically steps 3 and 4):


iOS: Troubleshooting Mail

http://support.apple.com/kb/ts3899


Thank you for using Apple Support Communities.


Best,

Sheila M.

I cannot access the password field to update my outgoing mail password. All the fields are not accessible by the touch screen.

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