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song stops playing part way through

I downloaded a song and it appears to be complete, but about 15 seconds into playing, the song quits. I tried playing the song on both my ipod and computer. Same results both devices.

Posted on May 7, 2014 4:41 PM

Reply
4 replies

May 9, 2014 8:10 AM in response to jhelene

Hi jhelene,


It sounds to me like you have downloaded a song from iTunes but when you try to listen to that song it just stops playing. I suggest you delete that song from iTunes and re-download it fresh. The following article explains the issue it sounds like you are experiencing.


Songs in iTunes may not play back completely

http://support.apple.com/kb/TS4357


This article shows you the steps on how to re-download your purchased song from iTunes on a Mac or PC.


Download past purchases

http://support.apple.com/kb/ht2519


iTunes Store

  1. Open iTunes and go to the iTunes Store.
  2. Click Purchased in the Quick Links section.User uploaded file
  3. Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
  4. Select Not in My Library to view purchased content that isn't on your computer.User uploaded file
  5. Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you will see Recent Purchases instead of All Songs or Albums. User uploaded file
  6. Click the Download icon next to the item you want to download. If an item is already in your library, the Download icon won't appear.




Cheers,

-Joe

song stops playing part way through

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