HT201412: If your iPhone, iPad, or iPod touch won't turn on
Learn about If your iPhone, iPad, or iPod touch won't turn on
Q: Why is my iPad's screen not working?
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May 7, 2014 6:56 PMby AnaMusic,1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
- iTunes free download from www.itunes.com/download
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...
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May 7, 2014 7:07 PMby Bri4583,i have tried what you have suggested multiple times and the only thing that shows up is a pop up saying that itunes has detected an ipad in recovery mode and that i must restore this ipad before it can be used with itunes on my computer.
Thank you for your help, its greatly appricitated.
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May 7, 2014 7:10 PMby AnaMusic,Bri4583 wrote:
that itunes has detected an ipad in recovery mode and that i must restore this ipad before it can be used with itunes on my computer.
Then Continue... http://support.apple.com/kb/ht1808
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
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May 7, 2014 7:24 PMby AnaMusic,If you have iTunes version 11.1.5 installed on your computer... If iTunes states it has detected an ipad in recovery mode... Then it should work.
However... disconect your Device and Restart your computer and try again.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
