i changed my apple id, now phone is stuck...

Hi jennoneal,

You need to do the following:

1. Log onto Manage your Apple ID and change your Apple ID back to the old ID that is still signed on under iCloud (this is temporary. Do NOT verify it, do NOT change the password): Apple - My Apple ID

2. Go to Settings>iCloud, scroll to the bottom of the page and click on Delete Account. Use your current password when asked, then follow the prompts to delete the iCloud account

3. Go back to Manage your Apple ID and change your Apple ID back to the new ID (you may need to verify it)

4. Go back to Settings>iCloud and sign on with your new Apple ID

Cheers,

GB

Basically, you have to sign in under the previous Apple ID, so you can sign out of all the iCloud services that use it.

If that's not working for you read the following:

iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud

There are three steps, be sure to follow all of them.

The following may help explain the reason this occurred:

Apple ID: What to do after you change your Apple ID

It would be nice if Apple placed more emphasis on this excerpt from Changing your Apple ID

Before you change your Apple ID:

Sign out of all Apple features and services that you use with your current Apple ID.

I interpret that to apply to all your devices - Macs as well as iOS. Signing out of all services on all devices prior to changing one's Apple ID will preclude this problem from occurring.

Hi there, my situation is the above but when I try to go back into my AppleID to temporarily change it back (so I can log out of iCloud on my iPhone, delete the account and then sign back in with my new ID) I get the message "you may have an account with this email(sign-in) associated with it already. Please sign in with your current Id." leaves me with iCloud on my iPhone stuck looking for the old Apple ID account details to sign out. The Find My iPhone being set to "On" on the phone is the problem. I know now that if ever doing this again, I must sign out of all devices first but now no iCloud synching through from my other devices to my iPhone. Any help appreciated.

Thanks

Alan

P.S. also just to be clear, my old AppleID sign-in /id name is an email address, a gmail one. So, effectively AppleID won't let me re-set my ID with those details as it sees that sign-in(email address) as already associated with my Apple ID and therefore not qualifying as such, to be considered for a new(temporary) account sign-in. Head scratching stuff. I guess I could wipe the iPhone (after back-up) and re-install the OS - seems a bit drastic though..

Alan

😠

That is because when you changed from your Gmail Apple ID to your current Apple ID, you created a new Apple ID (rather than editing the old one), so the old one still exists as a separate entity.

To remedy your issue go to Manage your Apple ID and click on Reset Password. Then sign on with your Gmail (old) ID. It will ask you to answer your Security Questions. If you cannot answer them, contact Apple Support to get them reset so you can reset the password on that old ID. Once you get the password reset you will then be able delete your iCloud account by signing on with your old ID and the new password that you set on it.

Manage your Apple ID: Apple - My Apple ID

Apple Support for getting Security Questions reset: ACCOUNT SECURITY CONTACT NUMBERS

Cheers,

GB

BTW - wiping the phone won't help you in this situation because in order to restore it, you have to turn off Find My iPhone by providing the ID and password for the Apple ID that is currently signed on to Find My iPhone. So, you'd be in the same boat....

Cheers,

GB

Thanks a lot! This was a big help to me

Thanks for posting back! Glad you are all set! 🙂

GB

I just went through this and found a much simpler solution: What to do after you change your Apple ID email address or password - Apple Support