Food smashed into MBP USB/Power ports? help!

Question

Level 1

8 points

Food smashed into MBP USB/Power ports? help!

I had my macbook pro in my backpack and sadly did not have it in a sleeve or anything of the like. There just happened to be a bananna in the backpack as well which somehow mashed it's way into the USB ports and power connector :/ Now they don't work and was hoping someone could give a word of advice on how to best clean it all up. Yes I know it was a dumb move and am only looking for advice on fixing not to be reprimanded for what has happened ;-)

Thanks for any help!

MacBook Pro with Retina display, OS X Mavericks (10.9.1)

Posted on May 7, 2014 8:23 PM

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Answer 1

nbar

Level 5

7,037 points

May 7, 2014 8:28 PM in response to Deviant Kade

Hello,

You have two options:

1) DIY repair: http://www.ifixit.com/Device/MacBook_Pro

2) Bring your machine into an Apple Store or authorized repair center for diagnosis and servicing.

Accidental damage is not covered under extended warranty. I would recommend the latter, especially in a case where the 1) extent of damage cannot be assessed and all affected components isolated, as well as 2) The general difficulty of DIY repairs on Retina MBPs. Sorry for the mishap and best of luck.

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Answer 2

Deviant Kade Author

Level 1

8 points

May 7, 2014 9:48 PM in response to nbar

Thanks for the DIY link and advice to getting this unfortunate incident solved. Will be sure to let you know how it ends up getting fixed as I am going to DIY it first before taking it into Apple. Ahh the goodtimes! Thanks again 🙂

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Answer 3

nbar

Level 5

7,037 points

May 7, 2014 9:52 PM in response to Deviant Kade

You're welcome. Best of luck.

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