HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
Q: email accounts grayed out
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May 7, 2014 8:55 PMby AnaMusic,Have a look here > http://support.apple.com/kb/HT4213
jell33bean wrote:
Can't access any email accounts in iPhone 4s. In Settings/Mail,Contacts,Calendars all my accounts including iCloud are grayed out
Also consider... Trying This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...
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May 7, 2014 9:07 PMby AnaMusic,jell33bean wrote:
I do have 'restrictions' set but can't remember my passcode to check/change restrictions.
To remove a forgotten Restrictions passcode you will need to either...
1) Restore the Device as New... See Section 6 here...
http://support.apple.com/kb/HT4137
OR...
2) From a Backup created Before the Restrictions Code was set....
Restore from Backup > http://support.apple.com/kb/ht1766
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May 7, 2014 9:14 PMby AnaMusic,jell33bean wrote:
how many do you get and what will happen if I keep guessing wrong?
About 10 attempts... then you will need to use Recovery Mode > http://support.apple.com/kb/HT1808
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May 7, 2014 9:25 PMby AnaMusic,jell33bean wrote:
Thanks very much; my problem with restoring will be losing my contacts.
How to BackUp > http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
