I forgot my in app purchase pass code. How do I reset it or can I reset it? Thank you for your help.

I forgot my in app purchase pass code.How do I reset it or can I reset it.

iPad, iOS 5.0.1

Posted on May 7, 2014 10:21 PM

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1 reply

May 10, 2014 11:41 AM in response to lrosew69

Hello lrosew69,


It sounds like you have forgotten the Restrictions passcode to make an In-App Purchase. If you forget your Restrictions passcode, you will need to perform a factory restore of your iPad:

If you lose or forget your Restrictions passcode, you will need to perform a factory restore to remove it.


iOS: Understanding Restrictions (parental controls)

http://support.apple.com/kb/ht4213


If you have a backup created before you enabled Restrictions, you can restore that backup:


iOS: Back up and restore your iOS device with iCloud or iTunes

http://support.apple.com/kb/ht1766


Thank you for using Apple Support Communities.


Best,

Sheila M.

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I forgot my in app purchase pass code. How do I reset it or can I reset it? Thank you for your help.

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