HT202023: About in-app purchases
Learn about About in-app purchases
Q: I forgot my in app purchase pass code. How do I reset it or can I reset it? Thank you for your help.
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May 10, 2014 11:41 AMby sheila_m.,Hello lrosew69,
It sounds like you have forgotten the Restrictions passcode to make an In-App Purchase. If you forget your Restrictions passcode, you will need to perform a factory restore of your iPad:
If you lose or forget your Restrictions passcode, you will need to perform a factory restore to remove it.
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/ht4213
If you have a backup created before you enabled Restrictions, you can restore that backup:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Thank you for using Apple Support Communities.
Best,
Sheila M.
