Ang-ang
Level 1 (0 points)

Q: Update unavailable with this Apple ID

I can't update my any apps (both free and paid apps) i keep getting this error message: "Update unavailable with this Apple ID.

Update is not available with this Apple ID either because it was bought by a different user or the item was refunded or cancelled." Wherein I'm using only one Apple ID. This is a brand new iPhone 5, I never request for a refund nor a cancellation on my purchases at all. I already logout of iTunes turned off my phone, log back in still getting the same error msg. My problem is how I will be able to update my apps? 

iOS 7.1.1

Posted on May 8, 2014 1:59 AM

Close
Ang-ang

Q: Update unavailable with this Apple ID

  • All replies
  • Helpful answers

first Previous Page 7 of 7

  • by JJUNSU,

    JJUNSU JJUNSU May 8, 2014 12:00 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 12:00 PM in response to Ang-ang

    I thought apple has just fixed this bug already . All apps are updated already . Good luck everyone . And  I look forward to the answer of apple to this issue .

  • by osamami,

    osamami osamami May 8, 2014 12:04 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 12:04 PM in response to Ang-ang

    All good now UK.

  • by Ang-ang,

    Ang-ang Ang-ang May 8, 2014 12:08 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 12:08 PM in response to Ang-ang

    Now working for several apps, however still have issues with Over and Instasize app.

  • by prjmax,

    prjmax prjmax May 8, 2014 12:16 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 12:16 PM in response to Ang-ang

    Working in NZ!

  • by NJN214,

    NJN214 NJN214 May 8, 2014 12:16 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 12:16 PM in response to Ang-ang

    It's OK now, it is fixed finally on my phone

  • by AlexRanger ,

    AlexRanger AlexRanger May 8, 2014 12:16 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 12:16 PM in response to Ang-ang

    why won't you just restore your platform

  • by mustafa basheer,

    mustafa basheer mustafa basheer May 8, 2014 12:47 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 12:47 PM in response to Ang-ang

    ihave same problem i can't update my any apps (both free and paid apps) i keep getting this error message: "Update unavailable with this Apple ID.Update is not available with this Apple ID either because it was bought by a different user or the item was refunded or cancelled." Wherein I'm using only one Apple ID.

    and i have problem with my security question i don't remeber my answer when enter to the manage apple id i don't see the link for ((forgot the answe ))?  my iOS 7.1.1

  • by Samerps,

    Samerps Samerps May 8, 2014 12:54 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 12:54 PM in response to Ang-ang

    Problem solved from palestine ,,, yaaaa :)

  • by mohd77,

    mohd77 mohd77 May 8, 2014 1:05 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 1:05 PM in response to Ang-ang

    problem solved in kuwait

  • by likid,

    likid likid May 8, 2014 2:43 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 2:43 PM in response to Ang-ang

    Everything is fine here in Brazil.

  • by J_Reynolds,

    J_Reynolds J_Reynolds May 8, 2014 6:49 PM in response to Ang-ang
    Level 1 (4 points)
    May 8, 2014 6:49 PM in response to Ang-ang

    Sorry...wrong group...

     

     

    My settings are like your and I had no such luck.  I am set for 1000, however the iTunes download seems to reset every 100 meg or so.  I wonder if it is because I moved my library to a network drive versus being attached to computer...

  • by iNh3,

    iNh3 iNh3 May 8, 2014 7:47 PM in response to Ang-ang
    Level 1 (0 points)
    May 8, 2014 7:47 PM in response to Ang-ang

    How do we restore our previous purchases? After the problem with the update thing... i went and delete my hipstamatic... and now I can't find it in my previous purchases and can't restore it back...Does that mean I will have to buy it again ?

  • by Strategerizer01,

    Strategerizer01 Strategerizer01 May 9, 2014 10:47 PM in response to Ang-ang
    Level 1 (0 points)
    May 9, 2014 10:47 PM in response to Ang-ang

    Problem remain for my account in the US. Frustrating to not be able to get any support on this. Tried to contact Apple but no option to contact them without having to pay $20 first. Apple, fix this - need to update the apps I purchased! Going into iTunes on my PC it looks like the affected apps are not listed in my purchased apps so sometihng must have gotten screwed up in their database. Do we have any recourse??

  • by The Executioner,

    The Executioner The Executioner Oct 30, 2014 4:12 AM in response to Ang-ang
    Level 1 (0 points)
    Oct 30, 2014 4:12 AM in response to Ang-ang

    I had this also, and tracked it down to the following (along with a solution)

     

    1. After installing Ios8 I had enabled family sharing for my kids iPad, changing what was a second existing iPad using my app ID to one of his own under a family sharing (child) arrangement. The effect of this change was that all apps on his device became 'shared' from my owner Apple id (as organiser of the share) at the time I enable the child device under family sharing.
    2. on my kids iPad, without realising it, one of these shared apps was NOT enabled by the publisher for family sharing. This remained invisible until...
    3. The application was updated by the publisher ... NOW the update software of the App Store checked the family sharing status, realising the app was not available for family sharing, and voila! ... There is your OP's message coming up during the App Store update attempt.
    4. SOLUTION: For me, the app was free, and there was no unrecoverable data to worry about, so to solve the problem I just deleted the app from the child iPad, and then did a 'purchase / request / download ' from the same iPad. Now Apple sees it as his, not shared from me. Problem solved. this solution is sub-optimal if you have data attached to the app that you don't want to delete, or if you don't want to pay twice... but it IS up to the publisher - and they may NEVER allow family sharing - you would have to pay twice if you want such an app on multiple devices anyway...

     

    Now to Apple - who does trawl this forum looking for answers - for you I would suggest you verify all apps installed on a device that is entering family sharing arrangements to ensure ALL currently installed apps are enabled for family sharing. If they are NOT, you need to warn and delete or back out of the setup. I suppose you could also offer to download said apps during family setup (at possible additional cost) but I suspect there would be complications around purchased data and the Apple ID that it belonged to ... But whatever works...

     

    hope this helps someone...

     

    TSE

first Previous Page 7 of 7