Q: As soon as I click on Itunes Store is states "Itunes has stopped working" A problem caused the program to stop working correctly. Close program.

Hello Andrea,

I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.

If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:

Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123

If you are still not able to access the store or are getting a different error than just a white screen, I recommend the following articles:

Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297

Thank you for using Apple Support Communities.

Best,

Sheila M.