HT1766: Back up and restore your iPhone, iPad, or iPod touch with iCloud or iTunes
Learn about Back up and restore your iPhone, iPad, or iPod touch with iCloud or iTunes
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Helpful answers
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May 10, 2014 12:07 PM in response to Sgill2121by Nubz N.,Hi Sgill2121,
Information about what iCloud backs up can be found here:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
http://support.apple.com/kb/ht5262
Note it says:
iCloud Backup doesn't back up music, movies, and TV shows that you didn't purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes Store, App Store, and iBooks Store during the background restore process. Previous purchases may be unavailable if they're no longer in the iTunes Store, App Store, or iBooks Store.
For getting stuff back after a restore, this article may help:
iCloud: Troubleshooting missing information after restoring an iOS device
http://support.apple.com/kb/TS4605
If you have synced your phone to a computer, restoring from that would be good to.
Thank you for using Apple Support Communities.
Nubz
