HT4759: System requirements for iCloud
Learn about System requirements for iCloud
Q: My documents in Numbers and Pages do not seem to be uploading to iCloud. The documents have an iCloud symbol with the word "waitin ... more
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May 10, 2014 8:55 AMby norm123,Hello Paulspad
Try Resetting the iCloud Documents & Data service by going to iCloud.com and click your name in the upper right hand corner and click Account Settings. Then go to Advanced > Reset Documents & Data > Reset Documents and Data and click reset and it should start to sync the data across all devices.
iCloud: Resetting iCloud Documents & Data service
http://support.apple.com/kb/HT5824
Regards,
-Norm G.
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May 10, 2014 10:47 AMby Paulspad,Hello norm123
I have done the reset in icloud.com twice now with no joy. All device software and apps are up to date and all settings to all devices are ticked for cloud and documents, numbers and pages. have rebooted everything several times including my router. Bizzare !
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May 10, 2014 12:53 PMby norm123,Hey Paulspad
If you that has not worked out for you, then the next steps would be use one of Apple's other resources to sort it out.
http://www.apple.com/support/icloud/contact/
-Norm G.
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May 12, 2014 11:10 AMby Paulspad,Hi and thanks
For those that may be interested I resorted to Apple support (takes a bit of effort and time)
They guided me to the"library" and" Mobile Files" where the iwork files are located and renamed this folder which had the effect of regenerating a new folder. This all worked - somehow. No charge because it is a cloud issue. Well done Apple
