Using Mavericks 10.9.2 and my Apple ID to try and use Facetime. There is no question regarding my Apple ID and password and from there don't no where to look. I did set up the Firewall to allow Facetime - not so sure that made any difference.
Suggestions please? (I couldn't find where else to post Facetime questions)
MacBook Pro, OS X Mavericks (10.9.2)
Are you having a problem with one caller, or with all?
I'm having a problem getting signed in to Facetime. My Apple ID and password are 'confirmed', but won't get me signed in.
Maybe there is something I don't know about how it works??
Error message?
Here's a screen shot of the side bar of Facetime. Going to go check out Eric links to see if I find some relevance.
So I have forwarded ports and read the rest of the 'link' material and still coming up 'can't sign in'.
I have a bright idea that has hounded me in the past on a couple of other issues and that is .... I wonder if the sign in process here is looking for a serial number for authorization?
This is a MacBook Pro circa 2007 and sometime around 2009 my logic board went south. The guy who replaced it said he would re-serialize it .... but didn't. Short story is I have no serial number on this computer. Wondering too if it's possible to get it serialized some how?
From the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Thank you Linc Davis - could the missing serial number be the problem here?
Yes.
Just to report that having my Serial reflashed did indeed fix this.
FaceTime won't connect
