i need help because i want to buy a song but since im trying to download it on my new computer it ask for my security question but since i made my account a while back i dont know the info how can i change the info

i need help

iPhone 4S, iOS 7.1.1

Posted on May 8, 2014 2:54 PM

Reply
1 reply

May 8, 2014 2:56 PM in response to Ginnet_33

Alternatives for Help Resetting Security Questions and/or Rescue Mail


1. If you have a valid rescue email address, then use this procedure:

Rescue email address and how to reset Apple ID security questions.


2. Fill out and submit this form. Select the topic, Account Security. You must

have a Rescue Email to use this option.


3. This is the only option if you do not already have a valid Rescue Email.

These are telephone numbers for contacting Apple Support in your country.

Apple ID- Contacting Apple for help with Apple ID account security. Select

the appropriate country and call. Ask to speak to the Account Security Team.

Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


Your Apple ID: Manage My Apple ID.

Apple ID- All about Apple ID security questions.

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i need help because i want to buy a song but since im trying to download it on my new computer it ask for my security question but since i made my account a while back i dont know the info how can i change the info

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