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Helpful answers
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May 8, 2014 6:40 PM in response to ravenflower1by AnaMusic,ravenflower1 wrote:
.. it will not active,
See here > http://support.apple.com/kb/TS3424
ravenflower1 wrote:
I just recieved an iphone 4s,
More details please.
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May 8, 2014 6:40 PM in response to ravenflower1by ChrisJ4203,What happens when you attempt to activate it? There an error message, or anything else? There is other info for it not being recognized in iTunes, but that is dependent on your computer operating system, and if you have the latest version of iTunes.
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May 8, 2014 6:46 PM in response to ravenflower1by ChrisJ4203,See the support document that AnaMusic provided. That deals with activation problems. You still did not answer what computer operating system so we could provide you the support document about not being recognized in iTunes.
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May 8, 2014 6:47 PM in response to AnaMusicby ravenflower1,I purchased it online, the only issue was it was not picking up network, other then that it was all fine, it was connecting to itunes fine. The seller factory reset the phone and sent it, when I recieved it today I tried to activate it and it just will not go past that screen in the above pic. I plug it into the computer and the computer makes a noise indicating that a usb device has been plugged in but then thats it. I opened itunes and its not detecting an iphone. I will check my itunes is up to date now.
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May 8, 2014 6:49 PM in response to ravenflower1by AnaMusic,Return it for a Refund... There is a Strong Possiblity the Device has been Hacked / Jailbroken.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743
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May 8, 2014 6:49 PM in response to ravenflower1by ChrisJ4203,Thank you. See this support document for information about the device not being recognized in Windows. http://support.apple.com/kb/TS1538
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