TS1398: iOS: Troubleshooting Wi-Fi networks and connections
Learn about iOS: Troubleshooting Wi-Fi networks and connections
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All replies
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Helpful answers
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May 11, 2014 1:05 PM in response to topcat33by jason269,Hello, topcat33.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue. Start with the section labeled If you are unable to access or play content while connected to a Wi-Fi network.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
I would also recommend making sure you router has been adjusted to the recommended settings in the article below.
Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Cheers,
Jason H.
