Q: when i plug my iphone it says usb not recognized, how do i fix that?
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May 11, 2014 11:53 AMby jason269,Hello, mr.signs.
Thank you for visiting Apple Support Communities.
I would need more information regarding the issue you are experiencing to better assist you. However, if your device in not recognized in iTunes, I would try the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving USB related alerts when syncing, try the steps in the article below.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Cheers,
Jason H.
