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May 11, 2014 6:06 AM in response to Khaledsharkawyby mario49,Hey Khaledsharkawy,
Thanks for using Apple Support Communities.
This article provides troubleshooting assistance if your iPad (Wi-Fi + Cellular) is experiencing issues joining or using cellular data networks.
iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
http://support.apple.com/kb/TS4249
Follow the steps below, testing after each step.
- Check for a carrier settings update:
- Make sure your device is connected to the Internet.
- Tap Settings > General > About.
- If an update is available, you'll be asked if you want to install it. Tap Update.
- Update your iPad with the latest version of iOS.
- Toggle the Cellular Data setting off and on under Settings > Cellular Data.
- Restart your iPad.
- Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
- If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
- Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
- Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
- Restore the iPad as new.
Have a nice day,
Mario
- Check for a carrier settings update:
