Khaledsharkawy

Q: No cellular signal on my Ipad2

I lost cellular signal on my Ipad2 and am out of guaranty

iPad 2, iOS 5.0.1

Posted on May 9, 2014 11:12 AM

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Q: No cellular signal on my Ipad2

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  • by mario49,

    mario49 mario49 May 11, 2014 6:06 AM in response to Khaledsharkawy
    Community Specialists
    May 11, 2014 6:06 AM in response to Khaledsharkawy

    Hey Khaledsharkawy,

     

    Thanks for using Apple Support Communities.

     

    This article provides troubleshooting assistance if your iPad (Wi-Fi + Cellular) is experiencing issues joining or using cellular data networks.

     

    iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection

    http://support.apple.com/kb/TS4249

     

    Follow the steps below, testing after each step.

    1. Check for a carrier settings update:
      1. Make sure your device is connected to the Internet.
      2. Tap Settings > General > About.
      3. If an update is available, you'll be asked if you want to install it. Tap Update.
    2. Update your iPad with the latest version of iOS.
    3. Toggle the Cellular Data setting off and on under Settings > Cellular Data.
    4. Restart your iPad.
    5. Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
    6. If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
    7. Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
    8. Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
    9. Restore the iPad as new.

     

    Have a nice day,

    Mario