HT204406: Get help with iTunes Match

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sweetkaka

Q: just bought Match , its taking forever on Step 1

Just bought itunes Match , its taking the whole night on Step 1 ... i tried to stop and start ... still on step 1

Posted on May 9, 2014 1:24 PM

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Q: just bought Match , its taking forever on Step 1

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  • by joe_73,

    joe_73 May 11, 2014 6:21 AM in response to sweetkaka
    Level 3 (700 points)
    May 11, 2014 6:21 AM in response to sweetkaka

    Hi sweetkaka,

     

    I understand that you have purchased iTunes Match and it seems to not be progressing past step 1. I understand you tried to stop and restart it but I would suggest first trying to quit iTunes completely and relaunch. If needed, and you are still experiencing the same issue, please report the issue to iTunes.

     

    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

    http://support.apple.com/kb/HT1933

     

    Thanks for reaching out,

    -Joe