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Stolen Apple device - Serial Number Issue

I have recently lost my iPod touch device through property theft. I had iCloud on and "find my iphone" as well. I have found that no apple device can track without the help of cellular of wifi, however though using the device I can track my movements on mapping apps without actually being connected to any particular wifi or cellular network. This form of tracking does NOT work over iCloud functions, so there is no way for me to track my iPod touch. I have been told by Police to obtain my serial number which is registered to my apple account. What concerns me is that according to other posts people can hook my iPod touch up to another computer and iTunes, wipe it clean and re-register so they can use it themselves. Now I remember that when using older Microsoft programs I had to enter a serial number and register it online to use the program, and if all "uses" had been used I could not register and use that program. Similar I should assume applies to apple with its sophisticated policies, that a stolen device has to be registered before syncing with another computer by way of serial number and that I should get an email to say that somebody is trying to re-register my device on another computer. The same prompt system used for apple password changes. My main issue is that the iPod touch is forever registered to me unless I remove it, but does Apple allow a thief to register the same device, the same serial number twice? If that were so, there are laws in most countrys that would classify this as an accessory to a criminal act, allowing and encouraging a black market of stolen apple goods. Apple puts up a front with its "find my iphone" app, but doesn't the world agree that serial number tracking of registrations should play a part. I can give my serial number to the Police, but only apple will know if somebody has tried to register my device a second time. In short, can my iPod touch be wiped? (it is locked). Does apple have a policy indemnifying them of criminal black market activities? Can apple notify me if somebody tries to re-register my property? Can apple block re-registration attempts?

iPod touch, iOS 6.1.6

Posted on May 9, 2014 1:46 PM

Reply
42 replies

Apr 26, 2017 4:00 AM in response to cyenni25

"Registering" an electronic device is NOT like registering a car. Apple is NOT a law enforcement agency. There are legal reasons why Apple can not prevent someone from using the device, or prevent them from "registering" it.


The police can get a court order that requiring them to provide whatever relevant information they have regarding the device to the proper authorities.

Sep 10, 2017 1:24 AM in response to Nalongo

Nalongo wrote:


Hi my iPad was stolen. I can't trace it because it's not connected to internet. Any way apple can help me to find it?

No.


It is not Apple's job to find stolen property and since they are not the police, they are not authorised to do so. You should report the theft to the police, although the prospects of getting the device back are slim. Does your house contents insurance cover you for the theft?

May 10, 2014 6:48 PM in response to the fiend

Just as I thought. Makes me wonder, why take the time to register? Now I know apple is providing assistance to criminals. Time to seek legal advice against apple. When you think about it, apple doesn't want us to track the devices because insurance just buys another keeping the business afloat. I wonder how many millions of dollars are spent of insurance money on stolen apple products all because they can't track a serial number.

May 10, 2014 6:54 PM in response to Help Mac-gyver

What are you on about. The Find My iPhone Activtation Lock on iOS7 devices essentially initialtes a "kill switch" which will render your device useless to a thief.


The app will continue to be able to connect with your phone whenever it is online, allowing it to be remotely wiped by you, allowing you to see where it was last connected with (for 24 hours), allowing you to put the device in Lost Mode and to put a message on the device in hopes that if an honest person finds it, they will return it.


Beyond that, it is not Apple's job to go after criminals. That's what the police are for.


If the phone is unusable, then Apple is not "allowing" criminals to go on using stolen phones, are they? They are unusable....


You seem to be confusing Apple with Big Brother....


GB

May 11, 2014 3:02 AM in response to gail from maine

Common... Read the posts, it is my iPod touch not an iphone.

iCloud will only work when connected to a wifi and the only wifi it will connect to is my home wifi. Further find my iphone will only work if there is cellular credit. Obviously you haven't setup your device through iTunes where you would remember the process of registration to say 'yes this device officially belongs to me'.

iTunes keeps a record of serial numbers and thoroughly assigns the serial number to you.


All I have queried is if somebody COULD wipe the device and re-register it, then apple makes it easy to use a stolen device. Serial numbers are NOT hard to track especially if you have to register them, like apple. If a thief could re-register it, then that is a cyber-crime and a cyber crime like illegally downloading movies.


What if somebody stole your car, and by what your saying the car registration office said 'not our problem, we don't assist the police'. Obviously the police have co-operation with the registration office to track the car by way of the vehicles VIN number and licence plate. I recently registered a car in my name and it required the VIN number (serial number), and if my car is stolen the police can track if somebody tries to re-register what officially belongs to me.


Please take the novel approach and read before answering or commenting, I pointed out specifically in my original questions that this is a suituation where "find my iphone" will not work!..................

May 11, 2014 8:24 AM in response to Help Mac-gyver

Why is the only Wifi it will connect to your Home Wifi? If someone steals it, and can find an open guest Wifi, it will go online....


And just so you know, Find My iPhone is a generic term for all "Find My" apps.


You said: What concerns me is that according to other posts people can hook my iPod touch up to another computer and iTunes, wipe it clean and re-register so they can use it themselves.


What I said was - no they cannot. Period. It is a brick to them.


So, your statement: All I have queried is if somebody COULD wipe the device and re-register it, then apple makes it easy to use a stolen device.


Is invalid, because someone CANNOT wipe the device if you have your device signed onto iCloud and you have the Find My iPhone application enabled. Since they cannot wipe it, they cannot use it. Apple has made it virtually impossible to use a stolen device.


Is there some other salient point you were making that I missed?


GB


BTW - of course, all of my devices are registered with Apple. For a variety of reasons. One of those reasons is NOT so they can catch a thief using one of my serial numbers.

May 11, 2014 10:29 AM in response to gail from maine

gail from maine, you said


"You said: What concerns me is that according to other posts people can hook my iPod touch up to another computer and iTunes, wipe it clean and re-register so they can use it themselves.


"What I said was - no they cannot. Period. It is a brick to them.


"So, your statement: All I have queried is if somebody COULD wipe the device and re-register it, then apple makes it easy to use a stolen device.


"Is invalid, because someone CANNOT wipe the device if you have your device signed onto iCloud and you have the Find My iPhone application enabled. Since they cannot wipe it, they cannot use it. Apple has made it virtually impossible to use a stolen device."



The OP said theyhave "iPod touch, iOS 6.1.6". That means they have a 4G. Theus, all onne has to do is place the iPod in recovery mode and restore via iTunes. Then they can use/sell the working iPod.


iOS 7 introduced the Acivation Lock

iCloud: Find My iPhone Activation Lock in iOS 7

Which, while allowing restoring the device with recovery mode, does not allow use of the iPod unless the Apple ID andf Password of the previous owner is entered. Of the iPods, only the 5G iPod can go to iOS 7

Jun 5, 2014 10:37 AM in response to Help Mac-gyver

if you look on ebay you will find, for example, "ipod touch" for sale by the dozens. They are all listed by 1 seller who has numerous accounts. I believe it is a company called Gazelle out of Boston. They buy ipods and such via the mail and then resell. When they buy a used elcetronic product they do nothing to prevent it from being stolen. Look on ebay for "ipod touch"..... you will see hundreds and it seems they are being sold by different folks but they are mostly being sold by 1 seller. APPLE supports criminal activity as it keeps them in business. THE BEST SECURITY MEASURE IS TO SCRATCH YOUR NAME ALL OVER THE CASE.

Stolen Apple device - Serial Number Issue

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