3 Replies Latest reply: May 9, 2014 2:13 PM by Adam1273
kareem darwesh Level 1 Level 1 (0 points)

hello,I am karim darwesh egyptian i had a problem to open my Iphone 4s i took it from my friend who bought it from america ( newyork city )the problem is the icloud account information is not whith me that's make my iphone can't be open and i can't used and i didn't have any information for the owner of the phone all i need is the email of the owner of this account be the way i had the phone with the packet of the phone with same serial i checked plz answer me with a mail orncontact me with the owner of this phone

 

serial no. : (01**********409)

thnaks for your help

 

<Edited By Host>


iPhone 4S, iOS 7.1.1
  • AnaMusic Level 9 Level 9 (57,075 points)

    kareem darwesh wrote:

     

    ..the problem is the icloud account information is not whith me that's make my iphone can't be open and i can't used and i didn't have any information for the owner of the phone

     

    If the Device has iOS 7 installed and you cannot contact the previous owner to remove the iCloud lock for find my iPhone you have a Device you cannot use.

     

    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • KiltedTim Level 8 Level 8 (46,655 points)

    Sounds like your friend bought a stolen phone. There is nothing we or anyone at Aple can do about it. Apple will not intervene.

     

    Tell your friend to contact whoever he bought it from. If that's not possible, then you own a brick. There is no way to bypass the activation lock.

  • Adam1273 Level 1 Level 1 (0 points)

    I totally agree with @kiltedtim sounds like a stolen phone.