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Q: iTunes match seems stuck on "sending info to apple" and won't move to the next step

iTunes Match seems stuck at the second step of "sending info to apple" without getting to the point of matching songs. I have tried rebooting. It will stay at this step for hours. Any one else with this issue? Ideas?

Posted on May 9, 2014 5:28 PM

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Q: iTunes match seems stuck on "sending info to apple" and won't move to the next step

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  • by stjagu,

    stjagu stjagu May 10, 2014 11:25 AM in response to 808BA
    Level 1 (0 points)
    May 10, 2014 11:25 AM in response to 808BA

    I have the same problem. I have found that stopping the transfer then clicking Store - Turn Off iTunes Match, quitting iTunes, reopening iTunes and then Store - Turn On iTunes Match fixes the issue temporarily. When I add a new album later on, same thing all over again.

  • by timekeeper24,

    timekeeper24 timekeeper24 May 10, 2014 1:17 PM in response to 808BA
    Level 1 (0 points)
    May 10, 2014 1:17 PM in response to 808BA

    Mine too.  worked fine for a while now it doesn't.  I have tried the turn off then back on and it worked for a little but now it doesn't at all.  Have there been any other suggestions or success in correcting this?