security

I need help in resetting my security questions.


It doesn't give me the option to send a rescue email to my hopetrivitt@scsb.org email either.


I've had this account for a long time and I don't remember even answering these questions.


Please help!!!


Thank you!!!


etrivitt

Posted on May 9, 2014 3:30 PM

Reply
1 reply

May 9, 2014 3:32 PM in response to etrivitt

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.

They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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