HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
Wsman10
Level 1 (0 points)

Q: Ipad help

I checked my ipad and it said disabled and connect to itunes. I tried that but it said i need the pascode so I had it backed up and tried to restore it but it only updates it and won't reset it because I don't have my computer and have someone elses I need it to be set back to factory settings.

Thanks

Posted on May 10, 2014 12:07 AM

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Wsman10

Q: Ipad help

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  • by Diavonex,

    Diavonex Diavonex May 10, 2014 12:08 AM in response to Wsman10
    Level 9 (66,730 points)
    May 10, 2014 12:08 AM in response to Wsman10

    FORCE IPAD INTO RECOVERY MODE

     

     

    1. Turn off iPad

     

     

    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)

     

     

    3. Plug USB cable into computer's USB port

     

     

    4. Hold Home button down and plug the other end of cable into docking port.

     

     

    DO NOT RELEASE BUTTON until you see picture of iTunes and plug

     

     

    5. Release Home button.

     

     

    ON COMPUTER

     

     

    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.

     

     

    7. Select "Restore iPad"...

     

     

    Note:

     

     

    1. Data will be lost if you do not have backup

     

     

    2. You must follow step 1 to step 4 VERY CLOSELY.