tatymichellexo
Level 1 (0 points)

Q: my macbook pro is moving on its own. Not sure if its being remotely controlled or if its a bug but its annoying!!

I have a 15inch Macbook Pro that has recently been acting wacky. It feels like someone else is controlling my computer but all my sharing featured are turned off and i have my firewall on so i doubt its being remote controlled. Using my cursor is a constant battle. Sometimes its fine other times it won't cooperate. At random times the cursor will move and highlight a word and define it. YES Define the highlighted word. While on safari it'll  randomly zoom in on the webpage im on,  and contiue to highlight and  try to switch pages. It'll switch from desktop to  dashboard on its own as well as  make my launch pad disappear and reaapear. without me touching it at all. SOMEONE HELP !

MacBook Pro (15-inch Late 2011), iOS 7.1.1

Posted on May 9, 2014 11:57 PM

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tatymichellexo

Q: my macbook pro is moving on its own. Not sure if its being remotely controlled or if its a bug but its annoying!!

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  • Helpful answers

  • by clintonfrombirmingham,

    clintonfrombirmingham clintonfrombirmingham May 10, 2014 2:09 AM in response to tatymichellexo
    Level 7 (30,009 points)
    Mac OS X
    May 10, 2014 2:09 AM in response to tatymichellexo

    See -> http://www.thesafemac.com/mmg-infected/#remotecontrol

     

    Good luck,

     

    Clinton

  • by victoryhat,

    victoryhat victoryhat May 10, 2014 2:15 AM in response to tatymichellexo
    Level 3 (665 points)
    May 10, 2014 2:15 AM in response to tatymichellexo

    That's down right spooky! Hope you resolve this

  • by Linc Davis,

    Linc Davis Linc Davis May 10, 2014 6:35 AM in response to tatymichellexo
    Level 10 (208,037 points)
    Applications
    May 10, 2014 6:35 AM in response to tatymichellexo

    There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.

    1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.

    2. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.

    3. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.

    4. Reset the System Management Controller.

    5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.

    6. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.

    7. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and the unit needs to be serviced or replaced.

    8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to  behave erratically. If you're using such an adapter, disconnect it and test.

    9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.

    10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.

    11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.