4 Replies Latest reply: May 10, 2014 8:54 AM by Linc Davis
alanmason13 Level 1 Level 1 (0 points)

I have a MacBook Pro was running OS X 10.6.3 but is now on Maverick.

 

When working it will suddenly crash and then restart itself and will do this several times per hour. When it restarts I am told that the computer has a problem and would I like to report it. Has anyone got any ideas as to what is going wrong and how I can remedy the problem?


MacBook Pro, Mac OS X (10.6.8)
  • QuickTimeKirk Level 9 Level 9 (50,205 points)

    Reply to yourself and post the entire crash report for us to view.

  • alanmason13 Level 1 Level 1 (0 points)
    Anonymous UUID:   87403A0F-F81C-9A00-8D55-D838FDBF7387

     

    Sat May 10 15:06:28 2014

    panic(cpu 1 caller 0xffffff7f97194fb0): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff81290fd000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127

    Backtrace (CPU 1), Frame : Return Address

    0xffffff81290a2f90 : 0xffffff8014e22fa9

    0xffffff81290a3010 : 0xffffff7f97194fb0

    0xffffff81290a30e0 : 0xffffff7f95821eab

    0xffffff81290a31a0 : 0xffffff7f958eb49a

    0xffffff81290a31e0 : 0xffffff7f958eb50a

    0xffffff81290a3250 : 0xffffff7f95b6a056

    0xffffff81290a3380 : 0xffffff7f9590eb39

    0xffffff81290a33a0 : 0xffffff7f958288fd

    0xffffff81290a3450 : 0xffffff7f95826408

    0xffffff81290a3650 : 0xffffff7f95827d57

    0xffffff81290a3720 : 0xffffff7f967cbe1d

    0xffffff81290a38a0 : 0xffffff7f967aef40

    0xffffff81290a38e0 : 0xffffff7f9677bfea

    0xffffff81290a3a60 : 0xffffff7f967ab940

    0xffffff81290a3b20 : 0xffffff7f9677aad9

    0xffffff81290a3b70 : 0xffffff80152cc7f6

    0xffffff81290a3b90 : 0xffffff80152cddf1

    0xffffff81290a3bf0 : 0xffffff80152cb85f

    0xffffff81290a3d40 : 0xffffff8014eb65a8

    0xffffff81290a3e50 : 0xffffff8014e26bf1

    0xffffff81290a3e80 : 0xffffff8014e139f5

    0xffffff81290a3ef0 : 0xffffff8014e1e043

    0xffffff81290a3f70 : 0xffffff8014ec97bd

    0xffffff81290a3fb0 : 0xffffff8014ef3b96

      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@0 xffffff7f97187000->0xffffff7f97199fff
            dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f9717f000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f95727000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f954ba000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9577f000
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f97182000
         com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63C 159F]@0xffffff7f957d2000->0xffffff7f95a3afff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f954ba000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f957c2000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9577f000
         com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A 3A4AC]@0xffffff7f95a45000->0xffffff7f95ceefff
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f957d2000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f954ba000
         com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f96 769000->0xffffff7f96833fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f954ba000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f957c2000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9577f000
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f957d2000

     

    BSD process name corresponding to current thread: com.apple.appkit

     

    Mac OS version:

    13C1021

     

    Kernel version:

    Darwin Kernel Version 13.1.0: Wed Apr  2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64

    Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5

    Kernel slide: 0x0000000014c00000

    Kernel text base: 0xffffff8014e00000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

    System uptime in nanoseconds: 1062845659597

    last loaded kext at 1039135221094: com.apple.driver.AppleIntelMCEReporter104 (addr 0xffffff7f9729b000, size 49152)
    last unloaded kext at 781883797278: com.apple.driver.AppleIntelMCEReporter104 (addr 0xffffff7f9729b000, size 32768)

    loaded kexts:

    net.kromtech.kext.Firewall2.3.6
    com.apple.driver.AppleIntelMCEReporter104
    com.apple.driver.AudioAUUC1.60
    com.apple.driver.AppleHWSensor1.9.5d0
    com.apple.driver.AGPM100.14.15
    com.apple.filesystems.autofs3.0
    com.apple.iokit.IOBluetoothSerialManager4.2.3f10
    com.apple.driver.AppleMikeyHIDDriver124
    com.apple.driver.AppleMikeyDriver2.6.0f1
    com.apple.driver.AppleHDA2.6.0f1
    com.apple.iokit.IOUserEthernet1.0.0d1
    com.apple.GeForceTesla8.2.4
    com.apple.Dont_Steal_Mac_OS_X7.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport4.2.3f10
    com.apple.driver.AppleHWAccess1
    com.apple.driver.AppleSMCPDRC1.0.0
    com.apple.driver.SMCMotionSensor3.0.4d1
    com.apple.driver.AppleSMCLMU2.0.4d1
    com.apple.driver.AppleLPC1.7.0
    com.apple.driver.AppleUpstreamUserClient3.5.13
    com.apple.driver.ACPI_SMC_PlatformPlugin1.0.0
    com.apple.driver.AppleIntelHDGraphics8.2.4
    com.apple.driver.AppleIntelHDGraphicsFB8.2.4
    com.apple.driver.AppleMuxControl3.4.35
    com.apple.driver.AppleMCCSControl1.1.12
    com.apple.driver.AppleUSBTCButtons240.2
    com.apple.driver.AppleUSBTCKeyboard240.2
    com.apple.driver.AppleIRController325.7
    com.apple.driver.AppleUSBCardReader3.4.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib1.0.0d1
    com.apple.BootCache35
    com.apple.iokit.SCSITaskUserClient3.6.6
    com.apple.driver.XsanFilter404
    com.apple.iokit.IOAHCIBlockStorage2.5.1
    com.apple.driver.AppleUSBHub666.4.0
    com.apple.driver.AirPort.Brcm4331700.20.22
    com.apple.driver.AppleFWOHCI4.9.9
    com.apple.iokit.AppleBCM5701Ethernet3.8.1b2
    com.apple.driver.AppleAHCIPort3.0.0
    com.apple.driver.AppleUSBEHCI660.4.0
    com.apple.driver.AppleSmartBatteryManager161.0.0
    com.apple.driver.AppleACPIButtons2.0
    com.apple.driver.AppleRTC2.0
    com.apple.driver.AppleHPET1.8
    com.apple.driver.AppleSMBIOS2.1
    com.apple.driver.AppleACPIEC2.0
    com.apple.driver.AppleAPIC1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient216.0.0
    com.apple.nke.applicationfirewall153
    com.apple.security.quarantine3
    com.apple.driver.AppleIntelCPUPowerManagement216.0.0
    com.apple.AppleGraphicsDeviceControl3.4.35
    com.apple.kext.triggers1.0
    com.apple.iokit.IOSerialFamily10.0.7
    com.apple.driver.DspFuncLib2.6.0f1
    com.apple.vecLib.kext1.0.0
    com.apple.iokit.IOAudioFamily1.9.5fc2
    com.apple.kext.OSvKernDSPLib1.14
    com.apple.iokit.IOSurface91
    com.apple.nvidia.classic.NVDANV50HalTesla8.2.4
    com.apple.nvidia.classic.NVDAResmanTesla8.2.4
    com.apple.iokit.IOBluetoothFamily4.2.3f10
    com.apple.iokit.IOBluetoothHostControllerUSBTransport4.2.3f10
    com.apple.driver.AppleHDAController2.6.0f1
    com.apple.iokit.IOHDAFamily2.6.0f1
    com.apple.iokit.IOFireWireIP2.2.6
    com.apple.driver.AppleSMBusPCI1.0.12d1
    com.apple.driver.AppleSMC3.1.8
    com.apple.driver.IOPlatformPluginLegacy1.0.0
    com.apple.driver.IOPlatformPluginFamily5.7.0d10
    com.apple.driver.AppleGraphicsControl3.4.35
    com.apple.driver.AppleBacklightExpert1.0.4
    com.apple.iokit.IONDRVSupport2.4.1
    com.apple.driver.AppleSMBusController1.0.11d1
    com.apple.iokit.IOGraphicsFamily2.4.1
    com.apple.driver.AppleUSBMultitouch240.9
    com.apple.iokit.IOUSBHIDDriver660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice3.6.6
    com.apple.iokit.IOUSBMassStorageClass3.6.0
    com.apple.driver.AppleUSBMergeNub650.4.0
    com.apple.driver.AppleUSBComposite656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice3.6.6
    com.apple.iokit.IOBDStorageFamily1.7
    com.apple.iokit.IODVDStorageFamily1.7.1
    com.apple.iokit.IOCDStorageFamily1.7.1
    com.apple.iokit.IOAHCISerialATAPI2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily3.6.6
    com.apple.iokit.IOUSBUserClient660.4.2
    com.apple.iokit.IO80211Family630.35
    com.apple.iokit.IOFireWireFamily4.5.5
    com.apple.iokit.IOEthernetAVBController1.0.3b4
    com.apple.driver.mDNSOffloadUserClient1.0.1b5
    com.apple.iokit.IONetworkingFamily3.2
    com.apple.iokit.IOAHCIFamily2.6.5
    com.apple.iokit.IOUSBFamily675.4.0
    com.apple.driver.AppleEFINVRAM2.0
    com.apple.driver.AppleEFIRuntime2.0
    com.apple.iokit.IOHIDFamily2.0.0
    com.apple.iokit.IOSMBusFamily1.1
    com.apple.security.sandbox278.11
    com.apple.kext.AppleMatch1.0.0d1
    com.apple.security.TMSafetyNet7
    com.apple.driver.AppleKeyStore2
    com.apple.driver.DiskImages371.1
    com.apple.iokit.IOStorageFamily1.9
    com.apple.iokit.IOReportFamily23
    com.apple.driver.AppleFDEKeyStore28.30
    com.apple.driver.AppleACPIPlatform2.0
    com.apple.iokit.IOPCIFamily2.9
    com.apple.iokit.IOACPIFamily1.4
    com.apple.kec.corecrypto1.0
    com.apple.kec.pthread1
  • QuickTimeKirk Level 9 Level 9 (50,205 points)

    net.kromtech.kext.Firewall

     

    It's at the top of your panic report. Try removing the software that came with that extention.

  • Linc Davis Level 10 Level 10 (150,590 points)

    You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.

    Print the first page of the panic report, if any, and the support page linked above, and bring them with you.

    Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

    The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they should still be covered.

    Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.

    Sometimes the replacement part is also defective, so be prepared for that possibility.

    If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

    If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    *An SSD doesn't need to be zeroed.